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 AT&T PremierSERV SM Dedicated Internet Access (DIA) is a high-speed, digital, dedicated connection that provides a connection that's always available. AT&T Internet Services (ATTIS) provides full service support to its AT&T PremierSERVSM Dedicated Internet Access (DIA) customers seven days-a-week, 24 hours-a-day through our National IP Service Center (NIPRC). This service is accessible via our toll-free number, 1-866-937-3664 (1 866 WE'RE ON IT).
Maintenance Hours
- Eastern Time:
12:00 A.M. to 6:00 A.M.
- Central Time:
12:00 A.M. to 6:00 A.M.
- Mountain Time:
12:00 A.M. to 6:00 A.M.
- Pacific Time:
12:00 A.M. to 6:00 A.M.
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Sections
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Service Installation
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AT&T’s PremierSERVSM DIA Installation is implemented by the Dedicated Provisioning Team and coordinated by an AT&T Dedicated Provisioning Coordinator who schedules and manages the installation process. The installation process includes:
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Proactive Monitoring
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AT&T Internet Services (ATTIS) engineers continuously and proactively monitor our network to prevent congestion, circuit failures and downtime. It’s this constant preventive monitoring that translates into the outstanding performance we offer.
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Customer Service and Support
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Our service engineers are on call at any time to resolve any technical issues you may have. Naturally, if you need us urgently at any time to resolve a technical support issue, we’re there for you.
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AT&T Dedicated Internet Access - Network
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AT&T Dedicated Internet Access is based on a Cisco-Powered Network. All AT&T POPs are designed to Carrier-Class Standards. AT&T has completed a state-of-the-art OC-192c National IP Network, providing for diversely routed OC-192c circuits engineered to facilitate fiber and hardware redundancies and accommodate any network or hardware facility failures.
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